Psychology

Emotional Intelligence: 6 key ideas

by Daniel Goleman

The core ideas of Emotional Intelligence, each in under a minute, written in our own words. Want the full depth? Get the book.

1. IDEA 1 OF 6

   EQ matters

   Self-awareness, self-regulation, motivation, empathy and social skill predict success at work and in life alongside IQ.

2. IDEA 2 OF 6

   The amygdala hijack

   Strong emotions can override rational thinking in an instant.

   Recognise the surge, pause, and let the thinking brain catch up.

3. IDEA 3 OF 6

   Self-awareness first

   Noticing your emotions as they arise is the foundation of every other emotional skill.

4. IDEA 4 OF 6

   Empathy

   Reading others' feelings from tone, face and body improves relationships and leadership.

5. IDEA 5 OF 6

   Emotional skills can be taught

   Schools and companies that train these skills see better behaviour and performance.

6. IDEA 6 OF 6

   Optimism and hope

   Expecting that setbacks can be overcome helps people persist and recover.